Our story
Built by two 18-year-olds
Built by two 18-year-olds
who saw the gap
Local businesses were losing customers not because of bad service — but because nobody was following up.
2024
The idea
Monty spots that local salons and barbers are losing regulars with zero follow-up system.
Early 2025
Tappa is born
Monty and Matthew formalise the agency. NFC + WhatsApp + CRM — the core stack is defined.
Mid 2025
First client live
First full Tappa deployment goes live. Customer data flowing, retention climbing, client delighted.
2026
Scaling up
Four service tiers, a growing client base, and a clear vision to become the UK's go-to retention agency for local business.